Privacy Policy

This website ("website") is operated by Snack Hub Inc., which includes Snack Hub online stores and Snack Hub Private Sales. This privacy policy only covers information collected at this website, and does not cover any information collected offline by Snack Hub. All Snack Hub websites are covered by this privacy policy.

Snack Hub Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Snack Hub Privacy Policy

To help us achieve our goal of providing the highest quality snacks, specialty foods, and customer services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop the Snack Hub website and take advantage of advances in technology to improve the shopping experience we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

The Information We Collect

Generally, you may browse the Snack Hub website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features, pricing, and our vast selection of snacks.

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, snack preferences, and flavor interests
• Other information relevant to customer surveys and/or special snack offers

For the exhaustive list of cookies we collect see the List of cookies we collect section. From your purchases and other interactions with us, we obtain information concerning the specific snacks or food services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, snack assortments, customer service, and special promotions.

How We Use The Information We Collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products (selection of snacks and brands) and services.
• We may periodically send promotional emails about new snacks, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Others With Whom We Share Your Information.

The Snack Hub Group: All of the above information that we collect, as described above, may be shared among all Snack Hub entities, including any future Snack Hub retail locations, website and Private Sales.

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

Other Companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.

Business Transitions: We may transfer or share a copy of personal information about you in the event that Snack Hub or one of its properties, affiliates, or subsidiaries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our website prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

Your Choices Regarding Use Of The Information We Collect

You have several choices regarding our handling of your nonpublic personally identifiable information.

Direct Mail or Telephone Marketing: If you shop at Snack Hub and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please contact our Customer Care. Because customer lists often are prepared well in advance, you may continue to receive some offers for a short period after your request. We appreciate your patience.

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for their direct marketing purposes. If you are a California resident and would like a copy of this notice, please submit a written request to Snack Hub Customer Care. Please allow 30 days for a response.

Cookies, Web Beacons, and How We Use Them

Overall, cookies help us provide you with a better website, by enabling us to monitor which snack pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

We use cookies and web beacons to keep track of what you have in your Snack Hub shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit. We use this information to improve our site design, snack assortments, customer service, and special promotions.

List of cookies we collect

The table below lists the cookies we collect and the information they store.

COOKIE name	COOKIE Description
CART	The association with your snack shopping cart.
CATEGORY_INFO	Allows snack category pages to be displayed more quickly.
COMPARE	The snack items that you have in the Compare Products list.
CUSTOMER	An encrypted version of your Snack Hub customer id.
CUSTOMER_AUTH	An indicator if you are signed into the Snack Hub store.
FRONTEND	Your session ID on the server.
LAST_PRODUCT	The last snack product you looked at.
WISHLIST	An encrypted list of snacks added to your wish list.

Online Account Registration

To make snack shopping faster and easier, you may register on the Snack Hub website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. If you are using a public computer, we strongly encourage you to Sign Out when you finish shopping.

Emails

You will receive promotional emails from us (featuring new arrivals and snack deals) only if you have asked to receive them. If you do not want to receive email from Snack Hub, you can click on the "Unsubscribe" link at the bottom of any email communication sent by us.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Questions for Snack Hub?

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